24openCasino treats responsible gambling as both a customer service policy and a duty. We consider it our responsibility to ensure that you, our customers, enjoy playing on our website while remaining fully informed about the potential social and financial harm associated with gambling issues.
Maintaining Control
Gambling should be seen as a form of entertainment rather than a means of making money. While most people can engage in gambling as leisure and only risk what they can afford, it can be more challenging for others. To maintain control over your gambling activities, we remind you to always consider the following points:
Gambling should be moderate and conducted as one form of leisure, not as a way to earn money.
Avoid chasing losses — there will always be another chance to win.
Only gamble when you can cover your losses.
Keep track of time and monitor the amount of money you spend.
If you need a break from gambling, contact our online support service, and we will exclude you for a period of time.
If you need someone to talk to about any gambling-related issues, please reach out to one of the organizations described below.
Do You Have a Problem?
If you are concerned that gambling may have a negative impact on your life or the lives of those close to you, the following questions may help you find out:
Do gambling activities distract you from work or studies?
Do you gamble to pass the time or escape boredom?
Do you gamble alone for extended periods?
Has anyone ever criticized your gambling habits?
Have you lost interest in family, friends, or hobbies because of gambling?
Have you ever lied to hide the amount of money or time spent on gambling?
Have you lied, stolen, or borrowed in order to gamble?
Do you hesitate to spend "gambling money" on anything else?
Do you continue to gamble until you lose all your money?
Do you feel the urge to try and recoup your losses immediately after losing?
Do you experience a sense of hopelessness and desperation when you run out of money while gambling?
Do arguments, disappointments, or frustrations make you want to gamble?
Do gambling activities lead to depression and thoughts of suicide?
The more questions you answered "yes" to, the more likely it is that you are experiencing difficulties with gambling. To talk to someone who can provide advice and support, please contact one of the organizations listed below.
Self-Exclusion
If you need a break from gambling, you can choose to self-exclude by contacting our support service. Self-exclusion means that your account will remain closed for a minimum of 1 month and will not be reinstated under any circumstances during this period. You can also request a temporary freeze of your account for a period of 7 days.
If you are considering self-exclusion, please remember to contact all gambling establishments where you have accounts and request them to block your accounts as well. We also recommend considering the installation of software that allows you to block access to online gambling websites. See the filtering systems at the bottom of this page for more information.
Organizations Providing Gambling Consultation
GamCare is a leading authority providing counseling, advice, and practical assistance for addressing the social consequences of gambling in the UK. Visit their website at www.gamcare.org.uk. Confidential helpline: 0845 6000 133.
Gamblers Anonymous is a fellowship of men and women who have joined together to do something about their own gambling problems and help other compulsive gamblers do the same. Regional representatives exist worldwide. Information about Gamblers Anonymous services can be found at www.gamblersanonymous.org.uk.
Gambling Therapy provides support and counseling for those affected by gambling. Gambling Therapy groups operate both in the UK and internationally. Information about their services can be found at www.gamblingtherapy.org.
Underage Players
Opening an account and playing at 24openCasino is illegal for individuals under the age of 18. 24openCasino takes this obligation very seriously. We verify the age of all customers using payment mechanisms available to those under 18 and also perform random age checks on customers using other forms of funding mechanisms. Please note that if anyone under the age of 18 is found using the site, their winnings will be confiscated.
Filtering Systems
Filtering systems allow parents to control internet access based on selected criteria. Parents can use filters to prevent their children from accessing gambling websites. If you share a computer with family or friends who are legally prohibited from registering and placing bets on our site, or if anyone has requested to self-exclude from gambling independently, please consider the following options for filtering and parental control:
Net Nanny™ www.netnanny.com
CyberPatrol www.cyberpatrol.com